HOW IT WORKS

Six simple steps.
Care built around you.

Get started, select a treatment, complete the safety questionnaire, and check out online. A licensed provider will then evaluate your information. When prescribed, a licensed pharmacy will fulfill and ship your medication.

Get Started
01

Create your account.

Provide your name, contact information, date of birth, and gender assigned at birth to begin.

Get Started
02

Select the treatment you’re interested in.

Browse available options by wellness goal and choose one treatment. Selection does not guarantee a prescription; a licensed provider will determine whether treatment is clinically appropriate.

Testosterone Cypionate and Hormones & Health Panels for males and females are included in our offerings.

Explore the Catalog
03

Complete the Peptide Safety Questionnaire.

After selecting your treatment, provide the information requested through the secure intake process:

  • Health history and current medications
  • Allergies and previous treatment experiences
  • Current illness and upcoming procedures
  • Other safety information your provider should know

Your responses help your provider evaluate the selected treatment. Please do not send medical information through general support email.

04

Complete checkout.

Enter your shipping, billing, and payment details. Shipping is a flat $25 for 2-Day Shipping. A prescription is not guaranteed. If treatment is not approved, the order will be refunded completely.

05

A licensed provider evaluates your information.

Your provider reviews your intake and determines whether the selected treatment is medically appropriate. Additional information, lab testing, or a consultation may be required.

A prescription is never guaranteed. Medical decisions are made solely by licensed healthcare providers.

Your provider independently reviews your medical history and determines whether treatment is appropriate. Completing the intake does not guarantee treatment or a prescription.

06

If approved, the pharmacy fulfills.

If treatment is prescribed, your provider sends the prescription to a licensed pharmacy. The pharmacy dispenses the medication and ships it directly to you.

AFTER DELIVERY

Keep your care connected.

Follow the instructions provided by your healthcare provider and pharmacy. Depending on your treatment plan, additional assessments, follow-up care, or provider review may be required.

A couple exploring wellness options together on a tablet at home
FIND YOUR STARTING POINT

Not sure which options to explore?

Answer four quick questions about your goals. We’ll show you a wellness category and a few options to learn more about.

Take the 60-Second Quiz No email required. Results are informational and do not determine medical eligibility.
THOUGHTFULLY CONNECTED

Care you can feel
confident in.

Licensed Healthcare Providers

Treatment decisions are made by licensed medical professionals.

Licensed Pharmacy Partners

Prescribed medications are fulfilled by licensed U.S. pharmacy partners.

Private + Secure

Share health information only through the designated secure patient-care process.

FREQUENTLY ASKED QUESTIONS

Important information,
made clear.

Learn more about telehealth availability, provider roles, prescriptions, pharmacies, and compounded medications.

WHEN YOU’RE READY

Ready to get started?

Select a treatment, complete the safety questionnaire, and enter checkout details to begin the Retra Health process.

Get Started